After you sign up, you will receive a welcome email with detailed instructions on how to access and start your membership. Your membership includes:

• Access to GoalsOnTrack web application
• Free upgrades and new features
• Goal templates and future add-ons

Absolutely! Feel free to sign up for yourself to give it a try. We offer a 30-day money-back guarantee. The reason we require payment upon signing up is to make sure all registered users are serious and fully committed to testing out the software. We are a proud member of the Better Business Bureau (BBB). We stand behind our products and services, and guarantee customer satisfaction or we will refund your money.

All the data you enter into the program is completely secure and confidential. We'll never access, disclose or share your personal information with anyone without your permission. We do not store your credit card information on our server so your purchase data is completely secure and safe when you sign up.

We offer a full 30-day money-back guarantee. If you sign up today and don’t agree that it’s worth every penny, we'll promptly refund your money. No questions asked. No hassle. Just send us a request in the contact us form at the bottom of every page, or cancel it from within your account. We'll promptly refund your money if it’s within 30 days of your purchase.

Our software has been designed to be very easy to use and quick to learn. To learn about the basic steps you need to take to get started. please check the support articles and tutorials. If you have any questions, please feel free to contact us.

Please wait about 5 to 10 minutes for the welcome email to arrive in your in-box. Also double-check your junk/spam folder just in case. If you use Gmail, check other tabs in your in-box. If you signed up via PayPal, please make sure to check your PayPal email address where the login has been delivered.

After you are logged in, click "Settings" on the right navigation menu. Then "Login Password" from the sub-menu. There you should be able to change your password. Your new password will be effective the next time you log in.

Currently your account email address is linked to your account login username, which cannot be changed directly in the software. But we can change it for you from the back end. Let us know which new email address you wish to use, and we'll update it for you.

To cancel your account or request a refund, please log in to your account and then click the Cancel Subscription link on the Settings page. If you can no longer log in to your account, please send us your cancellation request via the Contact Us form on the website. Please make sure you provide your account email and full registered name, or any payment information that may help us find your account. Any feedback or suggestions are greatly appreciated.